Privacy Policy | Duke Control Systems

Last updated: 8 October 2026

Who we are

Duke Control Systems is a trading name of Manageverse Consultancy Ltd, a company registered in England and Wales (company number 14804396). In this policy, "Duke", "we", "us" and "our" mean Manageverse Consultancy Ltd.

We are the data controller for the personal information described here. If you have any questions about this policy or how we handle your information, contact us at info@dukecontrolsystems.com or call 0121 798 9063.

What we collect and why

When	What we collect	Why, and our lawful basis
You send an enquiry or book a Free Line Review	Your name, company, email address, phone number, site location, your message, and which page of our website you came from.	To reply, arrange a site visit, prepare a quote and deliver work you ask for. Lawful basis: our legitimate interest in responding to business enquiries, and taking steps at your request before entering into a contract.
You contact us by email or phone	Your contact details and whatever you choose to tell us.	As above.
You submit a CV or register for subcontract work	Your name, email address, phone number, discipline, day rate (if given), your CV and anything it contains.	To assess you for current and future roles and subcontract work. Lawful basis: our legitimate interest in recruiting, and taking steps at your request before entering into a contract.
You visit our website	Technical information such as your IP address, browser type and the pages you view.	To run and secure the website. Lawful basis: our legitimate interests.
You become a customer or supplier	Business contact details and the records needed to deliver and invoice work.	To perform our contract with you and meet our legal and accounting obligations.

Please don't include sensitive information (such as health details) in an enquiry or CV unless it is genuinely needed.

Who we share it with

We do not sell your personal information. We share it only with trusted service providers who process it on our behalf and under our instructions:

Netlify: hosts our website and receives our contact and Free Line Review form submissions.
Formspree: receives job application and subcontractor registration forms, including uploaded CVs.
Google: supplies the fonts used on our website, which means your browser connects to Google's servers and shares your IP address with them.
Our email and IT providers: so we can receive and reply to messages.

We may also share information with professional advisers, or where we are required to by law.

International transfers

Some of these providers, including Netlify and Formspree, are based in the United States or store data outside the UK. Where personal information is transferred outside the UK, we rely on appropriate safeguards recognised under UK data protection law, such as the UK International Data Transfer Agreement or Addendum, or the UK-US data bridge where the provider is certified.

How long we keep it

Enquiries: up to 2 years from our last contact, unless you become a customer.
Customer and supplier records: for 6 years after the end of the relationship, to meet legal and accounting requirements.
CVs and subcontractor registrations: up to 12 months, so we can contact you about suitable opportunities. Let us know at any time if you would like yours removed sooner.
Website and form service records: for the periods set by our providers.

Cookies

Our website does not use advertising, analytics or tracking cookies. You can block or delete cookies at any time through your browser settings.

Your rights

Under UK data protection law you have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct information that is wrong or incomplete;
ask us to delete your information;
ask us to restrict how we use it;
object to us using it on the basis of our legitimate interests;
ask for information you have given us to be transferred to another organisation.

To use any of these rights, email info@dukecontrolsystems.com. We will respond within one month. There is normally no charge.

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.